Crimson

Business Process Re-engineering

Business Process Re-engineering (BPR) is the main way in which organisations become more efficient and modernise.

By removing duplication and streamlining interdepartmental workflow, huge benefits can be derived in terms of reduced costs and improved operational efficiency.

The two cornerstones of any organisation are the people and the processes; if individuals are motivated and working hard but business processes are cumbersome and non-essential activities remain, organisational performance will be poor.

Crimson understands the importance of these core business elements and assesses how your organisation can “unite people, processes and IT systems” through transforming how people work.

What appear to be minor changes in processes can have dramatic effects on increasing profit, cash flow, service delivery and customer satisfaction. The act of documenting business processes alone will typically improve organisational efficiency by 10%.

Crimson also appreciates that to be successful, business process reengineering projects need to be top down, and not undertake a project in isolation, taking in the complete organisation, and the full end to end processes.

Starting with mission statements that define the purpose of the organisation and describe what sets it apart from others in its sector or industry, then producing vision statements which define where the organisation is going will provide a clear picture of the desired future position.

As an organisation, you are then able to build these into a clear business strategy, thereby deriving the project objectives, whilst defining the behavioural changes that will enable the organisation to achieve it aims.

Crimson is then able to help you identify and produce the key performance measures to track progress whilst relating efficiency improvements to the culture of the organisation, identifying initiatives that will improve performance.

Once these ‘building blocks’ are in place, the BPR exercise can begin and your organisation can start to realise the improvements of uniting people, processes and IT systems.

We use a combination of standard consultancy techniques such as user storyboarding, workshops and SWOT analysis sessions, combined with our best of breed business process assessment toolsets, to generate easy to interpret and detailed reports.

Our findings are presented along with a prioritised and costed shortlist of big win areas and a detailed plan of how to implement the required changes in processes with minimum impact on the business.

Call us now on 01675 466 477 to talk through some the ideas you have and find out how Crimson can help improve the efficiency of your business processes and increase profitability in your organisation.