Background Taylor Wimpey, one of the UK’s largest homebuilders, faces a challenge typical to all homebuilders: they don’t directly employ the vast army of plumbers, electricians, carpet fitters and other specialists needed for their projects. Instead, they work with a network of subcontractors. With 22 business units across the UK, managing these subcontractors was becoming increasingly cumbersome, and inefficient. Their …
Crimson rapidly provides Dynamics 365 Sales and Marketing to Peabody Group
Background Peabody is one of the oldest and largest not-for-profit housing associations in the UK. Following a merger with Catalyst in April 2022, the Peabody Group is responsible for over 104,000 homes and 220,000 customers across London and the Home Counties, as well as 20,000 care and support customers. Created 160 years ago to alleviate poverty in London through quality …
Crimson provide Microsoft Azure solution for Phoenix Community Housing
Background Phoenix Community Housing owns and manages over 6000 homes in South London and is starting to build new homes in the area. As a not-for-profit resident-led housing association, Phoenix Community Housing is a member of PlaceShapers, a national alliance of over 100 housing associations that are community-led. The Problem Phoenix Community Housing had built up a collection of …
Crimson provides Accent Housing with Dynamics 365 Sales and ClickDimensions to improve customer experience and new home sales efficiency
Background Accent Group was established in 1966 and provides affordable housing and services across the North, East and South of England. With over 20,000 homes, Accent Housing offers high quality, affordable homes for those also taking the first step on the housing ladder, a new beginning, or more support. Accent’s property sales team, Homemade offers both new and resale shared …
Crimson provides a single view of the customer through Dynamics 365 for Platform Housing Group
SOCIAL HOUSING AND THE CHANGING DIGITAL LANDSCAPE With pressure to meet political, environmental, customer and cost-saving demands, it’s no exaggeration to say that social housing across the country is experiencing unprecedented change. As sector specialists, Crimson understands the complex challenges that social housing sector is facing and our flexible digital solutions enable UK providers to improve their customer service accountability …
Crimson helps Great Places Housing Group to utilise Power BI and meet business demands
The Client Great Places Housing Group operates across the North West and Yorkshire, owning 24,000 homes. It provides a wide range of services to create sustainable communities. The group consists of Great Places Housing Association, Plumlife and Cube, with over 600 employees working across a number of offices. As a profit-for-purpose organisation, the group gives back to customers, communities and …
Microsoft Dynamics CRM solution transforms housing association’s sales processes
Find out how Crimson’s Microsoft Dynamics CRM and SharePoint solutions help optimise Genesis Homes’s sales processes. Read more: