The #1 Low-Risk Route to Digital Transformation for Housing Associations

Working with Crimson, your housing association can realise the potential of your investment in Microsoft’s low-code/no-code platform to transform your organisation and discover new ways to deliver digital services. At a time of the cost-of-living crisis, in a post-Grenfell world, Crimson unlocks new opportunities to reduce costs and enhance resident services.

Digital Transformation for Housing Associations
Making a positive difference to great social housing providers
Build intelligent resident experiences for exceptional support and streamlined property sales

Get ready to gain a 360-degree view of customers with a single, future-proof platform. Gain a single version of the truth and ensure all residents have their enquiries managed efficiently – across multiple communication channels.

With Crimson, your housing association can leverage Microsoft’s platform to personalise content, manage assets, plus schedule and resource maintenance.

And with Crimson’s experience of the homebuilder sector, we can support housing associations with a world-class platform for managing housing sales.


Now’s the time to put an end to labour-intensive manual processes

Working with Crimson you can automate and accelerate enquiries, using artificial intelligence to manage cases and prioritise the most at-risk residents vulnerable to rent arrears.

And while your team can personally handle more challenging enquiries, let Crimson support you with building virtual assistant chatbots to automatically handle more common enquiries.

Microsoft Chatbot

Housing Association Microsoft Dashboard

Data is everywhere in and outside your housing association – let’s use it to supercharge your strategy.

Working with Crimson you can connect data and build dashboards to identify at-risk residents, predict rent arrears and identify at-risk residents.

And Crimson’s data gurus can help you decipher hidden trends in your data, as well as pinpoint the top few actions that have the biggest swing on your customer satisfaction scores.

Book your Discovery Call to explore Microsoft proof of concept funding and workshops to help you build your business case.


Here’s why Crimson’s #1 in digital transformation for housing associations

Housing Transformation- Efficient Implementation

Efficient Implementation: Crimson’s methodology slashes implementation times by up to 80%, accelerating digital upgrades with minimal disruption.

Housing Transformation- Accelerators

Risk-Free Accelerators: Crimson provides bespoke software accelerators for social housing providers, free of cost or IP constraints, ensuring faster, safer project completion.

Housing Transformation - Empowerment

Empowerment: Crimson trains your housing association teams for self-sufficiency, enabling them to independently evolve their Microsoft platform without ongoing reliance.

Housing Transformation - Collaborate

Collaborative Approach: Crimson’s people-centric, ‘one team’ strategy effectively overcomes resistance to change, fostering a cooperative and innovative programme environment.

Ready to talk about your housing association transformation project?

Leverage the power of Microsoft

Crimson’s ready-made Housing Association solution accelerators and structured consulting workshops cut through previous project deadlock to help fast-track implementations. As a long-established Microsoft Gold Certified Partner in your sector, we help you use Microsoft tools as building blocks to digitally transform your organisation.

The Crimson team demonstrated great knowledge and experience of the technology, and developed a really effective solution for us. Thank you to Crimson for their responsiveness, expertise and technical support.

Mike Wooderson
Business Analyst, Phoenix Community Housing.

The design and configuration progress so far has been exciting to see and even in times of uncertainty and disruption, the collaboration between Crimson and our team has been excellent.

Jon Cocker
John Cocker
Chief Information Officer, Platform Housing Group

We know that we were faced with an incredibly tight timeframe for this initial phase release and looking back I can see how much we have achieved together in such a short time, I am incredibly proud of what we have been able to do and therefore wanted to thank the Crimson team for all their hard work.

David Slade
Head of Digital Marketing, Peabody Group