By helping your organisation adopt best practice in managing how you define, develop and operate your bespoke enterprise application, Crimson can de-risk business critical systems, free up your IT resources up and help minimise cost burdens.
With a proven model of successfully documenting, supporting and enhancing new and legacy applications using the ITIL support desk methodology, Crimson gives your organisation a structured approach to application lifecycle management, ensuring your systems continue to deliver competitive advantage. And with rich industry expertise, you’re assured of knowledge we can quickly apply to your circumstances.
Crimson supports both legacy and new applications.
New Application Management and Support
Crimson’s new application management services are for organisations seeking support and guidance in leveraging their investment in new Microsoft technologies, such as Microsoft Dynamics CRM or a .NET based bespoke application.
As a Microsoft Certified partner, Crimson already has the structure, Microsoft certified teams and processes to effectively manage Microsoft applications. Whether you need additional capacity or simply see managing IT applications as outside your organisation’s core competence, Crimson can ensure user support for your application is responsive – whatever support hours you may need – insulating you against the risk of shadow IT.
Legacy Application Management and Support
Crimson’s legacy application management services are for organisations faced with managing legacy business-critical bespoke applications built on .NET, AS/400 or COBOL PL/I.
To date these technologies have given you a competitive advantage and an application closely aligned to business needs. But maintaining the system and keeping up with changing demands is beginning to put a strain on the organisation that if left unchecked has the potential to undermine your efficiency and competitiveness. Typical problems faced by IT teams with legacy applications can include:
- Finding staff with the relevant technical skills to maintain the system.
- Attracting talent who would instead prefer to work on the latest technology.
- Retaining staff who aren’t interested in application maintenance or providing out-of- hours support.
- Finding the time for IT teams to be more strategic and consider your next phase.
- Convincing the board for more financial support, despite increasing risk to the business.
Let’s explore together how Crimson can help you manage your applications
We invite you to apply for a complimentary discovery consultation. This session will give both parties the opportunity to explore your situation further and to understand if Crimson’s approach to managing your application could be of value.
An initial audit will give you an estimate of the costs to fully document and support your application, timescales and options to help you reach an informed decision.