IT Vacancies

2nd Line Support Engineer – Milton Keynes


Job Details
  • Job Location: Milton Keynes, Buckinghamshire
  • Job Type: Permanent
  • Salary: £30000 - £35000 per annum
Job Description

2nd Line Support Engineer – Milton Keynes

5 Days per week onsite – £35,000 + Plus car allowance

2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Key skills,

  • Strong 2nd Line support experience
  • Conduct administration tasks for server operating systems.
  • Collaborate with RDS, Citrix, and Hyper-V technologies.
  • Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
  • Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.
  • Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
  • Administer backup technologies and antivirus/security software.
  • Execute cable patching and utilize remote access tools.
  • Leverage ITSM tools for streamlined service delivery.
  • Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
  • Possess outstanding customer service and communication aptitudes.
  • Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.

Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy

My name is Emma Siwicki,
and I manage this role.


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