IT Vacancies

3rd Line Infrastructure Engineer – Birmingham


Job Details
  • Job Location: Birmingham, West Midlands
  • Job Type: Permanent
  • Salary: £40000 - £43000 per month
Job Description

3rd Line Infrastructure Engineer – Birmingham

We are seeking a skilled 3rd Line Infrastructure Engineer for a leading client based in Birmingham. This role requires onsite presence with flexibility for hybrid work arrangements.

As a 3rd Line Infrastructure Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring seamless operations across our software, hardware, and networks. You will play a critical role in addressing complex technical issues and supporting our ongoing Cloud transformation project.

Key Responsibilities:

  • Manage and maintain the IT infrastructure, including servers, networks, and cloud services
  • Provide third-line support for escalated technical issues, ensuring timely resolution
  • Implement and oversee security measures, including access controls, backups, and firewalls
  • Conduct system upgrades and integrate new releases and models
  • Monitor system performance and perform necessary maintenance
  • Deploy and configure software and hardware systems
  • Handle cloud landing zones, user administration, and cloud compute services
  • Create and manage user accounts and configure workstations
  • Train staff on new technologies and best practices
  • Maintain technical documentation, manuals, and IT policies in an internal wiki

Key Skills and Qualifications:

  • Proven experience in roles such as 3rd Line Engineer, Infrastructure Engineer, or similar positions
  • Proficiency in databases, networks (LAN, WAN), and patch management
  • Strong understanding of system security, including intrusion detection systems, and data backup and recovery
  • Expertise in deploying and configuring software and hardware systems
  • Experience managing network servers and technology tools
  • Familiarity with cloud services and related tools
  • Proficiency in scripting languages such as Python, PowerShell, Perl, or others
  • Knowledge of various operating systems and platforms
  • Excellent problem-solving abilities and resourcefulness
  • Outstanding communication skills

Interested!?! Please apply with your up-to-date CV OR email your CV to lewis.rushton@crimson.co.uk for immediate review.

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson is acting as an employment business regarding this vacancy.

My name is Lewis Rushton,
and I manage this role.


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