Digital Analyst – User experience – Wolverhampton

Website Crimson Limited

Digital Analyst – Digital Experience/User experience – Wolverhampton

Digital Analyst required for a leading client based in the Wolverhampton area. You will be required to come on board to design digital solutions that will support a great user experience. You will demonstrate an understanding of the how such a solution can be successfully deployed with customers and the strategies and activities that can be used to launch a new digital platform with customers and drive take-up to switch customers form traditional platforms.

Key Skills required,

  • Digital Analyst experience
  • Previous experience in creating customer experience that integrates a user’s transactions with communications.
  • Support the definition of processes that integrate the digital platform with service delivery processes
  • Previous experience of working with Microsoft CDS Portal
  • Experience of working with designers and developers to create intuitive, user-friendly solutions
  • Work with leaders in the business to develop and implement a digital customer strategy that actively drives customer take-up of the digital platform in a way that is aligned with the client’s values
  • Clear verbal and written communications skills

Interested!?! Send your up to date CV to Dean Parkes at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy

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