Infrastructure Engineer-Telephony/Cisco UCM/Operations – London

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Infrastructure Engineer – Telephony/Cisco UCM/Operations – 6M FTC – North London

Infrastructure Engineer required for a leading client based in London. To be responsible for delivering an upgrade project across the client’s platform and have responsibility for providing design, consulting, implementation and support services across the business.

A suitable candidate will have previous experience providing technical leadership for telephony and contact centre technology.


Key Skills Required

  • Extensive Infrastructure Support experience
  • Providing technical leadership for telephony and contact centre technology
  • Previous design and implementation of Cisco Unified Communications Manager
  • Must have designed and implemented Contact Centre technologies
  • Excellent 3rdparty engagement and management
  • Demonstrate excellent knowledge of network technologies
  • Strong understanding of Telephony and contact centre concepts
  • Ability to manage technical queries and provide decisions to drive design, in addition to this review and approve designs
  • Conduct engineering testing and manage and drive UAT
  • Take ownership for technical solutions
  • Management of multiple workstreams and good prioritisation
  • Previous experience with transition technology into a live service environment and in turn create the necessary documentation
  • Cisco Route/Switch/Wireless experience is highly beneficial
  • Provide design, consulting, implementation and support services
  • Clear verbal and written communications skills

My client is offering a competitive salary for this position.

Interested?! Send your up to date CV to Claire Ingram at Crimson for review

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Crimson are acting as an employment agency in regard to this vacancy

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