IT Application Support Analyst – Cloud/SQL – Birmingham

Website Crimson Limited

IT Application Support Analyst – Cloud/SQL – Birmingham City Centre

Application Support Analyst required for an international organisation based in Central Birmingham, where you will be responsible for working on projects to deliver and provide quality support for IT systems, products and applications. You will join the Application Delivery team and be part of the wider Delivery and Operations function, working closely with all teams in IT to provide support on various historical systems.

The ideal candidate will have experience working with the Cloud/Azure/SAAS and have worked with querying SQL databases previously.

Key Responsibilities of the role:

  • Strong knowledge of IT Systems, both Cloud based and on premise
  • Experience of managing and supporting server side applications
  • Administrator key integrations with core systems
  • Third line support for all core applications on premise and SAAS solutions
  • Working collaboratively with other international operations teams with a focus on prompt delivery in rapidly changing environment
  • Technology and system innovation to ensure current systems are kept-up-to-date and within software and hardware supported guidelines

Key Skills of the role:

  • Experience in integrations with applications, using API or 3rdparty tools
  • Experience of Cloud technology, SAAS, PAAS, Microsoft Azure
  • Ability to query databases using T-SQL and troubleshooting scripting issues
  • Basic understanding and use of PowerShell
  • Excellent knowledge of Microsoft technologies, Office365, Windows10
  • Ideal to have experience of reporting solution in SSRS and PowerBI
  • Understanding of change control processes, ideally exposure to ITIL


The salary for this position is competitive at this stage, please apply to discuss salary in more detail. There is also an excellent benefits package on offer. Please note there is potential on call/out of hours support required in this role.

Interested?! Apply with your up to date CV for Kate Sadler at Crimson to review

Crimson are acting as an employment agency in regards to this vacancy

IT Application Support Analyst – Cloud/SQL – Birmingham City Centre

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