IT Operations Manager – Finance – Cheltenham/Flexible

Website Crimson Limited

IT Operations Manager – Finance – Cheltenham/Flexible

Salary is up to 65k plus excellent benefits

IT Operations Manager required for finance organisation based in Cheltenham, where you will play a major part in overseeing IT Operations during a time of exciting growth and transformation. Within the role, you will oversee day-to-day activities of the IT Ops Team and 3rd party suppliers, ensuring systems, services & infrastructure work reliably and securely. The role is expected to be based 2 days in the office in Cheltenham, with occasional travel to other sites.

The ideal candidate will have previous experience as an IT Manager/IT Operations Manager, with proven experience and understanding of ITIL Principles, alongside previous 3rd party supplier management.

Key Responsibilities

  • Oversees day-to-day activities of the IT Operations team, ensuring systems, services and infrastructure work reliably, securely and scale to meet the needs of the business
  • Provide high quality customer service, ensuring incidents, service requests, problem records and project/change requests are managed appropriately within the team
  • Performance management of existing 3rd party IT vendors, including regular service reviews
  • Leads engagement with new IT suppliers, and supports commercial negotiations
  • Management and procurement of IT assets and software licences, ensuring efficient use, value for money and spend within budget

Key Skills of the role

  • Proven experience as an IT Manager, or similar role
  • ITIL Foundation certified or above (desirable)
  • Previous experience in Finance would be highly desirable but not essential.
  • Good practical knowledge of computer systems (hardware and software), cloud / physical infrastructure and networks
  • Proven experience of managing 3rd party supplier management
  • Proven experience of continuous improvement and process refinement

Interested? Send your up to date CV to Ian Tittley at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment agency in regards to this vacancy.

IT Operations Manager – Finance – Cheltenham/Flexible

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