IT Support Analyst – Droitwich

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IT Support Analyst – Droitwich

IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory

IT Support Analyst required for a leading manufacturing company based in Droitwich. You will be responsible for ensuring all users are provided with an efficient support service which enables them to maximise the use of IT systems and applications to carry out their duties.

Key responsibilities of the role

  • To provide first line technical support by managing the helpdesk, ensuring that software application queries are resolved effectively and on a timely basis
  • Install and configure the appropriate software on user machines and resolving intermediate/advanced application queries
  • Checking and administering servers to allow the day-to-day running of all IT systems
  • To stand-in manage IT department operations and administration of the IT infrastructure if required.
  • Support a remote site

IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory

Key Skills of the role

  • Previous experience in an IT user support role
  • Experience with Windows XP Server and Workstation AD
  • Good working knowledge of Office XP, Microsoft 365
  • Experience with server Hardware
  • Basic understanding of ERP system e.g. Great Plains
  • Basic Understanding of databases

Salary

The salary for this position is between £20,000 and £24,000 per annum depending on experience.

Interested?! Send your up to date CV to Claire Ingram at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. https://info.crimson.co.uk/referafriend

Crimson are acting as an employment agency in regards to this vacancy

IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory

To apply for this job please visit www.aplitrak.com.