IT Support Engineer – 100% Remote Working – United Kingdom

  • Permanent
  • England

Website Crimson Limited

IT Support Engineer – 100% Remote Working – United Kingdom

IT Support Engineer required for a leading technology business, where you are able to work from anywhere in the United Kingdom, providing technical 1st/2nd line support to a range of customers across the UK. This is an excellent opportunity to work extensively with exciting, cutting-edge technologies across a wide range of sectors and deployments.

The ideal candidate would be a motivated junior-level IT professional, who is keen to develop their career into a technically strong position, focused on VMWare. You will have already gained experience managing a Window’s domain, including familiarity with Active Directory/Group Policy and Networking.

Key Responsibilities of the role

  • Providing 1st/2nd line support to existing customers and potential leads.
  • Contributing to and developing bespoke internal solutions to ensure that the company remains competitive within the market.
  • Contributing to company documentation, ensuring projects and solutions are documented sufficiently to enable the team to support them effectively.
  • Developing and sharing personal knowledge and experience from within the IT industry to ensure the company and its offerings remain competitive and cost effective.
  • You will work on a range of different tasks and projects, liaising with the customer and internal technical team members.

Key Skills of the role

  • Passion about technology and providing a high degree of service to customers.
  • Ability to desire new skills, expand knowledge, and experience new technologies.
  • Experience with Windows Servers and Desktops (Server 2008+, Windows 7+).
  • Experience with managing a Windows domain, including familiarity with Active Directory and Group Policy.
  • An understanding of core networking technologies: Gateways, IPs, Subnets, DNS and DHCP.
  • Any experience/understanding of VMWare would be highly desirable.


The salary for this position is up to £24,000 per annum, depending on experience, plus excellent training and progression opportunities. There will be some travel to customer sites in the role, but the majority of the role is home-based, working remotely with businesses across the UK.

Interested?! Send your up to date CV to Ian Tittley at Crimson for review

Crimson are acting as an employment agency in regards to this vacancy

IT Support Engineer – 100% Remote Working – United Kingdom

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