IT Technical Support Engineer – Lotus Notes/Cisco Network -York

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IT Technical Support Engineer – Lotus Notes/Cisco Network – York

IT Technical Support Engineer required for a leading client in York. You will be coming on board to offer 1st and 2nd line support to users of factory and office systems whilst ensuring a smooth running of IT services.

You will be required to support all IT hardware, software and production based systems in a fast paced environment.

The working hours for this position are between 0800 and 1600.

Key Skills Required;

  • Extensive desktop support experience
  • Background using Lotus notes
  • Solid background with Cisco Networks
  • Previous experience in desktop and laptop builds utilizing imaging tools
  • Experience with database technologies I.E. MS SQL Server
  • Background generating and deploying product labelling in line with requirements
  • Provide support and management of local database systems
  • Exposure to managing backup, antivirus, proxy, monitoring and patching
  • User account and server log management experience
  • Developing and testing disaster recovery plans
  • Ability to communicate across all levels of the business
  • Previous troubleshooting and resolving hardware and software problems
  • Generate/review and update documentation
  • High level analytical and technical skills
  • Liaising with external suppliers and contractors as appropriate
  • Clear verbal and written communication skills

Desirable Skills;

  • ITIL qualification would be desirable

Interested?! Please send your up to date CV to Daisy Freeth at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy.

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