Senior Applications Analyst – Housing – Walsall

Website Crimson Limited

Senior Applications Analyst – Housing – Walsall

Applications/IT/MIS/Incident Management/Support/BI/SQL/ETL/Testing/SSIS/Crystal Reports/ITIL

Senior Applications Analyst required to join whg’s IT Applications Management Team. You will be responsible for managing 3rd line application support tickets within the agreed SLA’s. You will lead application development in large scale projects within the IT roadmap, assisting the technical design, writing functional specifications and assisting with testing and the resulting defect resolution.

whg has appointed Crimson as its IT recruitment partner, as it embarks on a campaign to expand the capabilities and diversity of its IT systems and technical team.

whg is one of the West Midlands’s leading and most successful providers of high quality, affordable homes. Owning and managing around 21,000 properties, whg has invested more than £400 million in these homes and services to local communities since its formation 2003.

If you would like to find out more about Crimson’s partnership with whg, please click here

Key Responsibilities

  • Take responsibility for incident and problem management, including daily checks, interface monitoring and responding to system alerts
  • Take the lead on large application implementations and lead on the application rationalisation project
  • Provide 3rd line application support on all core and non-core applications; assisting with upgrades, patching, releases and the ownership, management and resolution of incidents
  • Liaise with 3rd parties, business users and colleagues, building strong relationships and acting as a key point of contact
  • Document new processes, procedures and application changes and updating existing documents where necessary. Document the application landscape and environment management procedure including source code control standards

Key Skills

  • Housing system or MIS (or similar) experience is essential
  • Significant experience of IT application support
  • Proven experience of delivering and leading large scale software implementations
  • Knowledge of SSRS/SSIS/SSAS, Power BI, Data Warehousing, ETL processes or Crystal Reports
  • Understanding of SQL Server Database administration
  • Clear written and verbal communication.

Applications/IT/MIS/Incident Management/Support/BI/SQL/ETL/Testing/SSIS/Crystal Reports/ITIL

The salary for this position is £44,179. whg are particularly interested in hearing from you if you are diligent, enthusiastic, and innovative, in return for these high expectations you will receive a competitive salary and a great benefits package

Interested?! Send your up to date CV to Ellis Wood at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment agency in regards to this vacancy

Applications/IT/MIS/Incident Management/Support/BI/SQL/ETL/Testing/SSIS/Crystal Reports/ITIL

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