Website Crimson Limited
Service Desk Manager – Cherwell/Helpdesk/Service – Stratford Upon Avon
Service Desk Manager required for a leading client based in Stratford Upon Avon. My client is currently seeking a Service Desk Manager to come on board to be fully involved and the main escalation point to escalate problems to the correct line of IT support, using the helpdesk/Service Desk support system called Cherwell.
- Service Desk Management experience
- Management of IT Helpdesk
- Remote technical support
- Experience of using Service system Cherwell
- Management of IT Service Desk
- Update and maintain service desk platform
- Ensure SLA’s are met
- Hardware testing and deployment
- Troubleshooting remote user issues
Interested!?! Please send your up to date CV to Daisy Freeth at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.
To apply for this job please visit www.aplitrak.com.