Service Desk Manager – Service/Helpdesk – Sandwell

Website Crimson Limited

Service Desk Manager – Service/Helpdesk – Sandwell

Service Desk Manager required for our client based in Sandwell. My client is currently seeking a Service Desk Manager to come on board to be fully involved and the main escalation point to escalate problems to the correct line of IT support, using the helpdesk/Service Desk support system.

This role will be onsite working!

Key skills,

  • Service Desk Management experience
  • Management of IT Helpdesk
  • Technical support
  • Management of IT Service Desk
  • Update and maintain service desk platform
  • Ensure SLA’s are met
  • Hardware testing and deployment
  • Troubleshooting remote user issues
  • Clear verbal, written and presentation communication skills

Interested!?! Please send your up to date CV to Daisy Freeth at Crimson for immediate review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy.

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