This case study was originally posted in Microsoft’s Customer Stories portfolio.  Taylor Wimpey is one of the UK’s biggest house builders. It aims to deliver an excellent customer experience for all home seekers and purchasers. With 23 different business units across the UK, ensuring information is shared across plots, developments and regions is key to ensuring excellence and consistency of …

Background Avant is one of the UK’s leading privately-owned house builders, operating in Scotland, the northeast of England, Yorkshire, and the Midlands. Avant currently has five regional offices, employing over 700 people and has ambitious growth plans for the future.   The Problem Avant Homes wanted to evolve its sales admin processes as previously data collection had been largely managed …