Proactive Managed IT Support That Maximises Value From Your Microsoft Platform

IT Support Services
Transforming great brands since 2001
Extend the value of your investment in Microsoft

Unlock the power of continuous innovation with Evolve, Crimson’s IT ‘in life’ service, designed exclusively for customers leveraging Microsoft’s dynamic, cloud-based platform, including Dynamics 365 and Power Platform.

  • Proactive support, beyond break-fix problem-solving
  • UK-based Microsoft Certified support team
  • Strategic workshops to explore the art of the possible
  • A dedicated account manager focused on your success

With regular updates and new features constantly enhancing the Microsoft ecosystem, Evolve ensures your business keeps pace and leads the charge in technological advancement.

In today’s fast-paced digital landscape, the integration and smooth operation of Microsoft tools are not just advantageous; they’re essential for the thriving pulse of your business.

  • Seamless management of Microsoft tools and integrations

    In an era where integration is critical, Evolve excels in managing the complex web of tools and products that interact with your Microsoft solutions. Our expertise ensures smooth operation and uptime of these integrations, safeguarding the heart of your business technology.

  • Specialist small change team at your service

    Our dedicated small change team is at the heart of Evolve, specialising in Microsoft solutions. This unit is primed to swiftly implement those crucial, minor adjustments that make a major difference to your operations. Fast, efficient, and always on point, they ensure your Microsoft tools are perfectly tailored to your evolving business needs.

  • Empowering you with our customer support portal

    Take control like never before with our user-friendly customer portal. This self-serve system empowers you to manage your support tickets with ease and clarity. Log issues, track ticket progress, Service Level Agreements (SLAs) and – all in a few clicks. It’s transparent, efficient, and puts you in the driver’s seat of your IT .

     

     

     

     

     


Crimson’s expertise shines through in everything that they do. Not only do they understand our business but they understand the technology so well. It’s a game-changer for us in terms of how we are able to manage incredibly important relationships with agents that they expect in a highly competitive environment.

Clare McKeague
Clare McKeague
Senior International Operations Manager, Newcastle University

The design and configuration progress so far has been exciting to see and even in times of uncertainty and disruption, the collaboration between Crimson and our team has been excellent.

Jon Cocker
John Cocker
Chief Information Officer, Platform Housing Group

Crimson have brought a combination of practical advice and a broader perspective that is supporting our goal of offering a sector-leading experience.

John McCarthy
John McCarthy
Associate Chief Operating Officer, University of Salford

Evolve offers tiered levels of support designed to integrate with your existing team seamlessly. Whether filling knowledge gaps or boosting your team’s capacity 24/7, our support packages are designed to fit your business requirements. We’re here to complement, not complicate, your IT operations.

Ready to talk about Microsoft managed IT support?