Harness Microsoft Power Platform
To Streamline Agent Management
and Ensure Best Practice

Agent Management
Transforming great UK universities

UK Recent research indicates that 50% of these students use agents for admission support. However, institutions face challenges in ensuring compliance, mitigating risks, and meeting agents’ expectations.

Rogue actors pose significant risks, and the need for robust solutions to safeguard students and institutions is paramount. Universities must navigate these complexities while maintaining high standards and enhancing the student experience.

Built on Microsoft technology, Crimson has developed a solution to transform international agent management.

Transforming
international
agent
management

Leveraging Microsoft Power Platform, our solution addresses the
critical stages of agent management: Select and Onboard, Plan and Activate, Monitor and Support, Review and Renew or Terminate.

By implementing Crimson’s International Agent Management
solution, higher education institutions can elevate their international recruitment efforts, ensure compliance, and deliver a superior experience to agents and students. This comprehensive solution mitigates risks and positions institutions as leaders in global student recruitment.

  • Agent Management App (Organisation)

    Maintain comprehensive records and hierarchy of agencies, overseeing applications, contracts, onboarding, planning, support, complaints, feedback, reviews, renewals, commissions, events, and financial and marketing assistance.

  • Agent Management App (Counsellor)

    Keep detailed records of individual agents and facilitate training to ensure they are well-informed and effective.

  • International Agent Portal

    Enable agencies to manage applications, contracts, renewals, training details, commissions, student applications, expenses, and secure communications, with integration into existing systems for seamless operation and data flow

  • Mitigate Business and Reputational Risks

    Adhere to best practices and ensure compliance with The UK Agent Quality Framework (AQF).

  • Improve Agent Processes

    Enhance automation and efficiency, reducing manual workload and errors.

  • Elevate Student and Staff Experience

    Streamlined processes lead to better service delivery
    and satisfaction.

Unleash the
full potential of international agent management

Learn more about how we work with our Higher Education customers to elevate their international recruitment efforts, ensure compliance, and deliver a superior experience to agents and students.

Crimson has brought a combination of practical advice and a broader perspective that is supporting our goal of offering a sector-leading experience.

John McCarthy
John McCarthy
Executive Director of Marketing, University of Salford

We focused on agile delivery and were able to stand up some of the deliverables within six months of starting to work with Crimson

Colin Campbell
Dr. Colin Campbell
Academic Registrar, Newcastle University

Crimson’s expertise shines through in everything that they do. Not only do they understand our business but they understand the technology so well. It’s a game-changer for us in terms of how we are able to manage incredibly important relationships with agents that they expect in a highly competitive environment.

Clare McKeague
Clare McKeague
Senior International Operations Manager, Newcastle University

Crimson have brought a combination of practical advice and a broader perspective that is supporting our goal of offering a sector-leading experience.

John McCarthy
John McCarthy
Associate Chief Operating Officer, University of Salford