MICROSOFT DYNAMICS 365 CE
Microsoft Dynamics 365 CE is a customer relationship management (CRM) solution that enables companies to deliver remarkable customer service, sell effectively and market smarter. CRM can help reduce costs and increase profitability by organising and automating business processes that nurture customer relationships and satisfaction across all interactions.

No More Big, Risky CRM Projects
By choosing Crimson as your Microsoft Dynamics CRM partner, your organisation benefits from a truly unique approach to scoping and implementing your customer relationship management system. Here’s how we deliver strong results for clients:
Light-Touch Approach
Breaking projects into phased, bite-sized chunks, takes the risk out of CRM projects and enables teams to test, learn, succeed and move forward.
Microsoft Premier Partner
When Microsoft has a high profile CRM project they turn to Crimson and our access to our Group’s global talent pool.
User Adoption Focus
Our MY-CRM methodology gets users much more invested in your project’s success, helping you to realise value sooner.
Solution Accelerators
Crimson has pre-configured specific processes to help those tasked with managing customers through compelex sales processes.

Dynamics 365 for Sales
Sales CRM solution by Microsoft Dynamics provides a complete and intuitive solution that can help your sales force to be more productive so they can focus on what’s most important—delivering amazing customer experiences. Read more about Microsoft Dynamics 365 for Sales >

Dynamics 365 for Marketing
Comnined with ClickDimensions, Microsoft Dynamics Marketing CRM is an integrated marketing management CRM solution for marketing operation, planning, execution, and analytics across all channels – digital, social, and traditional. Marketers can generate analytics on campaign performance and initiatives to determine return on marketing investment. Read more about Microsoft Dynamics 365 for Marketing >

Dynamics 365 for Customer Services
The service capabilities for Microsoft Dynamics CRM empower companies to deliver end-to-end, self, assisted and onsite service, positioning your brand to capitalise on an everything-as- a-service economy. Read more about Microsoft Dynamics 365 for Customer Service >

Dynamics 365 for Field Services
Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time. Read more about Microsoft Dynamics 365 for Field Services >

Dynamics 365 for Project Service Automation
Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience. Read more about Microsoft Dynamics 365 for Project Service Automation >

“Crimson’s straightforward approach has ensured successful adoption.”Felicity Sutton, CRM Manager