IT Vacancies

2nd Line Support Engineer – Milton Keynes

Job Details
  • Job Location: Milton Keynes, Buckinghamshire
  • Job Type: Permanent
  • Salary: £35000 - £35001 per annum
Job Description

2nd Line Support Engineer – Milton Keynes

5 Days per week onsite – £35,000

2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Key skills,
* Strong 2nd Line support experience
* Conduct administration tasks for server operating systems.
* Collaborate with RDS, Citrix, and Hyper-V technologies.
* Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
* Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.
* Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
* Administer backup technologies and antivirus/security software.
* Execute cable patching and utilize remote access tools.
* Leverage ITSM tools for streamlined service delivery.
* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
* Possess outstanding customer service and communication aptitudes.
* Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.

Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
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My name is Emma Siwicki,
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