MICROSOFT SOLUTIONS FOR HOUSING ASSOCIATIONS

Supporting housing associations to deliver intelligent experiences for customers, partners, tenants and colleagues

Housing association leaders face an array of challenges when delivering services to customers, tenants and staff. Crimson use Microsoft’s low-code/no-code platforms to rediscover ways to deliver digital services, allowing housing associations to face their challenges and overcome them, while also experiencing what Microsoft offers.

Utilising Microsoft’s cloud platforms unifies processes and data across the customer/tenant lifecycle to deliver superior experiences

Crimson created Housing Association Accelerators using the tools provided in the Microsoft cloud platform, resulting in quicker outcomes for housing associations due to reduced implementation times.

Which customer or tenant experience do you want to improve today?

PROVIDE EXCEPTIONAL SUPPORT

Provide a single point of contact for help and advice on a channel of the customer's choice, with AI-driven case management capability for staff.

DELIVER EFFICIENT MESSAGES TO YOUR CUSTOMERS

Personalised messaging ensures the right message goes to the right customer, every time.

TRACK CUSTOMER BEHAVIOUR TO IMPROVE EFFICIENCY

High-quality monitoring capabilities ensure the messages you’re sending are effective by tracking engagement.

BETTER DECISIONS THROUGH A SINGLE VIEW OF THE CUSTOMER

Use 360° customer insights to effectively engage with them throughout the customer journey

PROVIDE TAILORED SOLUTIONS

Enhance IT self-sufficiency with low-code/no-code solutions that are easy to adapt - from virtual lettings to complaints management.

DRIVE CUSTOMER ENGAGEMENT

Be the housing association your tenants love to talk about. Provide better services, boost accessibility and speed up property sales.

SOLUTIONS TO SOLVE YOUR HOUSING PROVIDER'S TOUGHEST PROBLEMS

TURN PROPERTY SALES AROUND FASTER

CREATE MEANINGFUL OMNI-CHANNEL EXPERIENCES

CREATE A SINGLE VIEW OF THE TENANT

STREAMLINE THE COMPLAINTS HANDLING PROCESS

"We have a fantastic work relationship with Crimson. They understand our processes and leverage their experience with the Housing and Homebuilder sectors to make us think differently to get the most from the Dynamics 365 solution."

Robert Bloom, Sales & Marketing Director, Accent Group

Discover Microsoft Solutions for Housing Associations

MICROSOFT DYNAMICS 365

MICROSOFT POWER PLATFORM

MICROSOFT 365

MICROSOFT AZURE

LEARN MORE ABOUT DATA INSIGHTS FOR Housing Associations

The unique Crimson difference that gets your housing association results

Win the hearts and minds of colleagues

Combining Microsoft's technology platform with Crimson's four service streams is where housing leaders can deliver transformational results.

Accelerate the implementation cycle and time to value.

Crimson's Housing Association Accelerator allows your team can see results sooner and move forward with confidence.

Support innovation across the housing association.

Crimson Paragon helps support teams that want to be more technologically self-sufficient and manage their own continuous improvement.

A people-centric approach to your project.

Crimson's collaborative approach and change management expertise makes sure that you get the right people involved to deliver on projects.

Draw on greater strength and depth.

Crimson is part of the Harvey Nash Group, giving Crimson the bandwidth to meet your ambitions while remaining an independent, agile company.

LET'S GET STARTED TODAY

Looking to get more out of your existing Microsoft investment or to discuss an IT project? Register your interest and a member of our sales team will get in touch.