Whether you are looking for a true customer relationship management system or want a new application to manage all or part of your business, working with Crimson, Microsoft Dynamics CRM becomes a flexible software development platform proven to rapidly solve business challenges.

100% of Clients Believe Crimson Understood Their Needs

100% of clients surveyed stated that Crimson understood their needs well.*

*2015 client satisfaction survey

Why choose Crimson for Microsoft CRM

Lower Risk Quicker Wins

Lower risk, quicker wins

Crimson breaks down your project into bite-sized chunks so that everyone sees the value, learns lessons and moves ahead sooner.

User Adoption Methodology

User adoption methodology

Crimson’s MY-CRM adoption methodology puts additional focus on making sure your application works for users’ real-world needs.

Ready-Made Solution Accelerators

Ready-made solution accelerators

As well as providing integration with other Microsoft products, such as Power BI and Office 365, Crimson has developed enhancements to Microsoft CRM that have proved popular with clients tasked with business development and specific industry challenges.

Microsoft Relationship

Microsoft relationship

Working with Crimson – a Microsoft Gold Partner – gives you early insight into Microsoft’s strategic product development as well as input into future direction via Crimson’s membership of the Microsoft Partner Advisory Council.

No Hidden Agendas

No hidden agendas

Crimson is committed to Microsoft CRM, but we also recognise it’s not always the best option. With a range of technology options, you can be assured of agnostic IT recommendations.

Slater Heelis LLP Logo
“Crimson and the expert team we’ve worked with have been crucial in getting our system established and working effectively across the firm.”Clare Palmer, Slater Heelis

Why CRM as an application platform?

Solving Business Problems

Focus on Solving Business Problems

Originally designed as a toolkit to build applications, Microsoft CRM comes with all standard development tools, so we can skip re-inventing the technical and security foundations and focus time on making your business processes more efficient.

Product Roadmap

Long-Term Product Roadmap

Sustained investment in Microsoft’s engineering teams and related acquisitions ensures regular product updates and enhancements, demonstrating a strong future and product roadmap for the platform.

Increased User Adoption

Increased user adoption

Microsoft CRM works with and like familiar Microsoft Office tools, such as Outlook and Word, enabling your users to easily work with their new application to get work done sooner on their terms.