Explore our ever-growing list of client case studies. To protect commercial confidentiality some clients have asked that they remain anonymous. Personal client references are available upon request.
This case study was originally posted in Microsoft’s Customer Stories portfolio. Taylor Wimpey is one of the UK’s biggest house builders. It aims to deliver an excellent customer experience for all home seekers and purchasers. With 23 different business units across the UK, ensuring information is shared across plots, developments and regions is key to ensuring excellence and consistency of …
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Background Phoenix Community Housing owns and manages over 6000 homes in South London and is starting to build new homes in the area. As a not-for-profit resident-led housing association, Phoenix Community Housing is a member of PlaceShapers, a national alliance of over 100 housing associations that are community-led. The Problem Phoenix Community Housing had built up a collection of …
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Background The University of Salford Education Technology Fund (SET Fund) was established to support students who are unable to access or cannot afford a laptop to assist with their studies. Successful applicants can select a laptop from a restricted range available through the University of Salford’s nominated hardware supplier. New and existing students studying for a foundation degree, undergraduate degree, …
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The client Established in 2001, Dee Set provide a range of retail solutions that help retailers and brands sell more. Their innovative solutions drive growth, ROI and cost efficiencies, from distribution and fulfilment to merchandising and manufacturing. Their customers include some of the world’s largest brands, such as P & G, and Unilever, and supermarket giants Asda, Sainsbury’s and Morrisons. …
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THE UNIVERSITY OF SALFORD The University of Salford was founded in 1896 and gained University title in 1967. Based in Salford, Greater Manchester, the University placed 91st in The Guardian’s University league 2021. With nearly 24,000 students, the University has increased its undergraduate intake by 31% in five years against a sector increase of circa 9%. BACKGROUND The University …
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Background Accent Group was established in 1966 and provides affordable housing and services across the North, East and South of England. With over 20,000 homes, Accent Housing offers high quality, affordable homes for those also taking the first step on the housing ladder, a new beginning, or more support. Accent’s property sales team, Homemade offers both new and resale shared …
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With pressure to meet political, environmental, customer and cost-saving demands, it’s no exaggeration to say that social housing across the country is experiencing unprecedented change. As sector specialists, Crimson understands the complex challenges that social housing sector is facing and our flexible digital solutions enable UK providers to improve their customer service accountability and boost business efficiency. Crimson is …
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Local government faces many challenges. It’s under pressure to balance making extreme cost saving with finding new and better ways to deliver more for communities. These local authorities are on the front lines, improving the quality of public services from health and care to law enforcement, waste disposal to social housing. While also helping drive economic growth and the green …
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Background Avant is one of the UK’s leading privately-owned house builders, operating in Scotland, the northeast of England, Yorkshire, and the Midlands. Avant currently has five regional offices, employing over 700 people and has ambitious growth plans for the future. The Problem Avant Homes wanted to evolve its sales admin processes as previously data collection had been largely managed …
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The Client Great Places Housing Group operates across the North West and Yorkshire, owning 24,000 homes. It provides a wide range of services to create sustainable communities. The group consists of Great Places Housing Association, Plumlife and Cube, with over 600 employees working across a number of offices. As a profit-for-purpose organisation, the group gives back to customers, communities and …
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Background Ealing Council serves the residents and businesses of London’s third largest borough, which is located in the heart of west London. Serving over 342,000 residents the council provides dozens of different services, from disposing of abandoned cars to running the Hanwell Zoo. The Problem As employees across all sectors are encouraged to return to work following the Covid-19 lockdown, …
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The client Walsall Housing Group (WHG) is a leading social housing landlord in the midlands with around 21,000 homes in the region. The challenge WHG were looking to source 18 professional roles within a 6-month period. From Project Managers and Analysts, to Developers. The average salary across the roles was £37,000. Attracting and retaining the best talent is imperative to …
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The client Meggitt is a global engineering group specialising in extreme environment components and smart sub-systems for aerospace, defence and energy markets. Customer Service and Support (CSS) have responsibility for commercial and military aerospace spares distribution and the maintenance, repair and overhaul operations. It operates through 27 facilities covering three continents, with a turnover of over 2 billion. The consultant …
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The challenge In early 2018 RICS (Royal Institution of Chartered Surveyors) moved its operational headquarters to Colmore Row, in the heart of Birmingham city centre’s business district. As part of this move, RICS’s technology team embarked on a two-year digital transformation programme, which will elevate the digital experience for all user groups in RICS’s global community. Under this transformation RICS …
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IT recruitment agency Crimson has supported Pall-Ex by sourcing the staff needed to help develop the haulier’s new logistics software, a.k.a its freight management system.
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Background Charis specialise in helping utility providers support their most vulnerable customers access grants to clear energy debts. Over the last 15 years, they have helped their clients manage over £100m of funds, many of which to meet regulatory requirements. The problem To manage tens of thousands of requests for financial assistance each year, it’s essential that Charis can respond …
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Crimson has created a mobile app for logisitics firm Howard Tenens to enable its customers to track their deliveries.
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Crimson utilised its off-shore offering Virtuoso to create a self-service intranet solution for British wholesale distribution giant Palmer and Harvey. Delivered in collaboration with partner Ignitho, this solution integrated
P and H’s communications, improved its HR processes, and increased its workforce engagement.
Crimson’s IT recruitment agency led the staff sourcing effort required for UPP’s growth strategy
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Find out how Crimson’s Microsoft Dynamics CRM and SharePoint solutions help optimise Genesis Homes’s sales processes. Read more:
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Crimson’s IT solutions cosultants developed solutions based on Microsoft Cloud Services to help Severn Trent Water & United Utilities enter the £3bn commercial water market as Water Plus.
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Discover how Crimson transformed a global car hire firms HR processes using Microsoft Logic Apps, Azure and SQL.
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Crimson’s IT recruitment consultants were asked to source 77 skilled staff for an international courier’s latest off-shoring project.
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Find out how Crimson’s IT recruitment agency sourced urgent candidates for a leading health company before the launch of their major fitness EXPO.
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