The #1 Low-Risk Route to Digital Transformation for Housing Associations
Working with Crimson, your housing association can realise the potential of your investment in Microsoft’s low-code/no-code platform to transform your organisation and discover new ways to deliver digital services. At a time of the cost-of-living crisis, in a post-Grenfell world, Crimson unlocks new opportunities to reduce costs and enhance resident services.
Making a positive difference to great social housing providers
Build intelligent resident experiences for exceptional support and streamlined property sales
Get ready to gain a 360-degree view of customers with a single, future-proof platform. Gain a single version of the truth and ensure all residents have their enquiries managed efficiently – across multiple communication channels.
With Crimson, your housing association can leverage Microsoft’s platform to personalise content, manage assets, plus schedule and resource maintenance.
And with Crimson’s experience of the homebuilder sector, we can support housing associations with a world-class platform for managing housing sales.
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Personalise customer service & communication
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Resolve complaints sooner
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Provide 24/7 tenant support
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Cut void property turnaround times
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Cut repairs complaints
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Boost tenant satisfaction scores
Automate processes along every step of the resident journey
Now’s the time to put an end to labour-intensive manual processes
Working with Crimson you can automate and accelerate enquiries, using artificial intelligence to manage cases and prioritise the most at-risk residents vulnerable to rent arrears.
And while your team can personally handle more challenging enquiries, let Crimson support you with building virtual assistant chatbots to automatically handle more common enquiries.
Gain insight into your data to drive better decision making
Data is everywhere in and outside your housing association – let’s use it to supercharge your strategy.
Working with Crimson you can connect data and build dashboards to identify at-risk residents, predict rent arrears and identify at-risk residents.
And Crimson’s data gurus can help you decipher hidden trends in your data, as well as pinpoint the top few actions that have the biggest swing on your customer satisfaction scores.
Book your Discovery Call to explore Microsoft proof of concept funding and workshops to help you build your business case.
Here’s why Crimson’s #1 in digital transformation for housing associations
Ready to talk about your housing association transformation project?
Leverage the power of Microsoft
Crimson’s ready-made Housing Association solution accelerators and structured consulting workshops cut through previous project deadlock to help fast-track implementations. As a long-established Microsoft Gold Certified Partner in your sector, we help you use Microsoft tools as building blocks to digitally transform your organisation.
Crimson have been exceptional in delivering the Dynamics 365 solution for us which is improving our day-to-day efficiencies. Despite the pandemic the solution has been successfully implemented remotely and plays a pivotal role in us serving our customers.
Robert Bloom
Director of Sales & Ownership, Accent Housing
The design and configuration progress so far has been exciting to see and even in times of uncertainty and disruption, the collaboration between Crimson and our team has been excellent.
John Cocker
Chief Information Officer, Platform Housing Group
